Question 1

What's the difference between installing a toilet safety frame and installing a new toilet?

Accepted Answer

This is an important distinction. Our service focuses on installing a safety frame *around* your existing toilet to provide support for sitting and standing. We do not perform plumbing work or install new toilets.

Question 2

What exactly is a Toilet Safety Frame Installation?

Accepted Answer

A Toilet Safety Frame Installation is a standalone support structure with arms that is placed around your toilet. It provides sturdy handles to help you safely sit down on and stand up from the toilet, significantly reducing the risk of falls and muscle strain.

Question 3

Why should I hire a professional for toilet safety frame installation?

Accepted Answer

Proper toilet safety frame installation is crucial for stability and user safety. Incorrectly installed frames can wobble, shift, or even collapse, leading to falls and injury. Our professional installation service ensures the frame is perfectly aligned, securely fastened (if applicable), and correctly sized for your toilet and bathroom layout, providing maximum stability and peace of mind. We handle the entire process, so you can be confident your new frame is safe and ready to use.

Question 4

Will a toilet safety frame fit my existing toilet?

Accepted Answer

The frames we install are highly adjustable in both height and width, allowing them to fit securely around most standard, elongated, and even custom-height toilets. During our free consultation, we will ensure we select a model that fits your specific toilet perfectly.

Question 5

How are these frames installed if they don't attach to the wall?

Accepted Answer

Most frames are installed using your toilet's existing seat bolts, which provides a very secure connection directly to the toilet bowl. Some models are freestanding with non-slip rubber feet. Our professional installation ensures the frame is assembled correctly, perfectly leveled, and completely stable before we leave.

Question 6

What does your installation service include?

Accepted Answer

Our comprehensive service includes a pre-installation consultation to assess your needs, the professional toilet safety frame installation of the frame, and a final safety check to ensure it is secure and stable. We also provide a brief tutorial on how to use and maintain your new frame.

Question 7

How long does a typical installation take?

Accepted Answer

Most toilet safety frame installation appointments can be completed in as little as 30 to 60 minutes. We strive to work efficiently while maintaining the highest safety and quality standards.

Question 8

How much weight can a Toilet Safety Frame Installation support?

Accepted Answer

Our professional-grade toilet safety frames are typically rated to support between 250 to 300 pounds. We always use high-quality, durable materials like aluminum or powder-coated steel to ensure maximum stability and longevity.

Question 9

Do you provide the toilet safety frame, or do I need to purchase it separately?

Accepted Answer

We offer both options. We can source and provide a high-quality frame that meets your specific needs and budget, or we can install a frame you have already purchased.

Question 10

What's the difference between a toilet safety frame and a commode?

Accepted Answer

A toilet safety frame is a support device that mounts around an existing toilet to provide handles for sitting and standing. A commode is a portable, standalone toilet with a collection bucket. We specialize in the installation of safety frames to assist with mobility on your existing toilet.

Question 11

How much does your toilet safety frame installation cost?

Accepted Answer

Our pricing is straightforward and transparent. A Single Toilet Safety Frame Installation is our most popular option at 199. This price includes one ADA-compliant toilet safety frame, professional installation with anchoring, and a lifetime warranty on our labor. If you need to install more than one frame, you can Add Another Toilet Safety Frame Installation for just 99 per additional frame. This allows you to save money by bundling multiple installations in the same visit.

Question 12

How do I schedule an appointment?

Accepted Answer

Scheduling is easy. Simply contact us via phone at (610) 589-9888 to set up an appointment at your convenience. We will work with you to find a date and time that fits your schedule.

Question 13

What areas do you serve?

Accepted Answer

We proudly serve New Castle County, DE and the surrounding areas. Please contact us to confirm if we service your specific location.

Question 14

How do I know what size safety frame to buy? What measurements do I need to take?

Accepted Answer

You don't need to worry about measurements! As part of our professional toilet safety frame installation service, our technician will assess your toilet and bathroom dimensions and recommend or install the correct frame to ensure a perfect fit.

Question 15

Can a toilet safety frame be used with a bidet or a raised toilet seat?

Accepted Answer

Yes, many safety frames are designed to be compatible with both bidets and raised toilet seats. Our technicians are trained to assess the compatibility and ensure a seamless installation that accommodates all of your bathroom equipment.

Question 16

How do I clean and disinfect my toilet safety frame?

Accepted Answer

Most toilet safety frames can be cleaned with a soft cloth and a non-abrasive household cleaner or disinfectant wipe. Avoid using harsh chemicals or scouring pads, as they can damage the frame's finish. Regular cleaning will help maintain hygiene and longevity.

Question 17

How often should I check the frame for stability and wear?

Accepted Answer

We recommend a quick check of your frame's stability once a month. Simply give it a firm shake to ensure all connections and grips are secure. Our professional toilet safety frame installation service includes a follow-up safety check for your peace of mind.

Question 18

What should I do if my professionally installed frame starts to wobble?

Accepted Answer

While our professional installation is designed for maximum stability, if you notice any wobbling, please contact us immediately. We will schedule a service visit to inspect and re-secure the frame at no additional charge.

Question 19

Do you offer maintenance or follow-up services?

Accepted Answer

Yes, we are committed to your long-term safety. We offer maintenance and follow-up services for any adjustments or re-tightening that may be needed over time.

Question 20

What should I do if I have questions after the installation is complete?

Accepted Answer

Our customer support team is always available to answer any questions you may have. We are just a phone call away and happy to assist with any post-installation concerns.

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